What’s common among popularly known brands like Starbucks, Virgin Atlantic, Bank of America, Disney Store, Sephora, Oasis, and Chipotle? They are all inspiring examples for omnichannel experience in retail commerce. But why did these brands focus on omnichannel strategies?

One of the most important functions of a manager is to prepare and deliver effective feedback to their teammates. In a high performing organization, besides the head manager, Senior Management/Functional Leadership of the department and Human Resources play a vital role in delivering successful, meaningful, and efficient performance management. In this blog, I would like to share my experiences benefiting from receiving, as well as delivering, more valuable feedback for producing more effective employee performance appraisals.

I want to share my experiences building and operating high performance teams. During my MBA days, we used to have several healthy debates in our class about building great teams where all the teammates and the leader have clarity in their roles and higher motivational levels than average to achieve collective goals. After taking up management positions in the corporate world, I started focusing on applying my theoretical knowledge to building my dream teams. It’s easier said than done, and very soon I realized the vital role played by an organization’s culture in building and operating in high performance mode.

Most corporate leaders know about the physical, intelligence, and emotional quotients of human potential. While it’s important to consider these metrics for an individual to experience success, I’d like to share my observations about the importance of an undercurrent quotient—the spiritual quotient (SQ) for sustained success.

Professionals moving into management may struggle to quickly and successfully transition into these new roles and effectively manage their teams. But with a little bit of guidance, new managers have the potential to succeed during these transitions. In this blog, I will share five key tips for new (and seasoned) managers to navigate their journeys.